troubleshooting
Differences
This shows you the differences between two versions of the page.
Both sides previous revisionPrevious revisionNext revision | Previous revisionNext revisionBoth sides next revision | ||
troubleshooting [2021/03/27 15:32] – old revision restored (2020/08/02 07:17) 62.210.139.231 | troubleshooting [2022/06/17 20:17] – OSH Reset Options francis | ||
---|---|---|---|
Line 1: | Line 1: | ||
====== Troubleshooting ====== | ====== Troubleshooting ====== | ||
- | ==== When I try to run the game, I get this error: "Fatal error: Failed to initialize IL2CPP" | + | ==== Which version do I download? ==== |
+ | |||
+ | If you use Windows, download the win64 build. Older 32-bit systems use the win32 build. You can use the setup.exe file for simple click-and-run, | ||
+ | |||
+ | Mac and Linux users should use the mac and linux builds. | ||
+ | |||
+ | Android is not currently supported. We are looking into options that may allow us to build for Android in the future. | ||
+ | |||
+ | iOS is not supported because Apple does not allow adult games. Sorry~ | ||
+ | |||
+ | ==== How do I install and launch the game? ==== | ||
+ | |||
+ | Instructions can be found on the [[https:// | ||
+ | |||
+ | Further information can be found on the [[install|Installation and Uninstallation Guide]]. | ||
+ | |||
+ | ==== How do I report a bug? ==== | ||
+ | |||
+ | Before reporting a bug, please read the rest of this page to see if anything fixes your problem. If that doesn' | ||
+ | |||
+ | ==== When I try to run the game on Windows, I get this error: "Fatal error: Failed to initialize IL2CPP" | ||
If you are running the 64-bit version, try using the 32-bit version instead. If that still doesn' | If you are running the 64-bit version, try using the 32-bit version instead. If that still doesn' | ||
- | ==== When I'm playing | + | ==== When I try to run the game on macOS, I get this error: "macOS cannot verify the developer" |
+ | |||
+ | How do I run the game on macOS? | ||
- | If you experience something like this: | + | - Double-click the .zip file to extract the app. |
- | {{: | + | - Right-click on OhSoHero.app and click Open. |
+ | - A window will pop up saying "macOS cannot verify the developer" | ||
- | It is because | + | Why is the developer not verified? |
- | Go to the location where you installed | + | In order for macOS to verify |
- | This will not reset your game progress. Your save data is stored in a different location on your machine (see below) and will not be removed as a result of this. | + | ==== I accidentally goofed my options or key bindings. What do? ==== |
- | ==== How do I find the Save Data and Error Logs? ==== | + | On Windows, you can reset all of your options by running a simple command on the command line: |
- | === Windows === | + | '' |
- | At your Desktop, press Windows+R on your keyboard to open the Run window. | + | This will not affect |
- | Next, copy and paste the following line into the Open textbox and click OK: | + | Alternatively, you can download this batch file, then double-click it to run it: |
+ | [[https:// | ||
- | '' | + | ==== Where are the Error Logs and Save Data? ==== |
- | An Explorer window | + | [[error logs|🐸 Error Logs]] (The error logs for //Oh So Hero!// |
- | === Other Platforms === | + | [[save data|🐸 Save Data]] (The save data for //Oh So Hero!// will be in a different location for each operating system.) |
- | See the **Player** section of the [[https:// | + | ==== Why aren' |
- | ==== What are all of the Local Data locations? ==== | + | |
- | * Player Prefs | + | Teleporters work by telling the game "The player has been here". This is a small issue with using old save files, as that data hasn't be registered to the teleport update. Simply revisit the areas that don't appear on the list and that should allow you to teleport to and from them afterwards. |
- | * // | + | |
- | * Save Data | + | |
- | * %USERPROFILE%\AppData\LocalLow\Full Frontal Frog\Oh So Hero\**SaveData.es3** | + | |
- | * Error Logs | + | |
- | * %USERPROFILE%\AppData\LocalLow\Full Frontal Frog\Oh So Hero\**Player.log** | + | |
troubleshooting.txt · Last modified: 2023/12/28 05:02 by francis