troubleshooting
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troubleshooting [2021/03/27 15:32] – old revision restored (2020/08/02 07:17) 62.210.139.231 | troubleshooting [2021/09/02 22:28] – Installation and Uninstallation Guide francis | ||
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====== Troubleshooting ====== | ====== Troubleshooting ====== | ||
- | ==== When I try to run the game, I get this error: "Fatal error: Failed to initialize IL2CPP" | + | ==== Which version do I download? |
- | If you are running the 64-bit version, try using the 32-bit | + | If you use Windows, download |
- | ==== When I'm playing | + | Mac and Linux users should use the mac and linux builds. |
- | If you experience something like this: | + | Android is not currently supported. We are looking into options that may allow us to build for Android in the future. |
- | {{: | + | |
- | It is because | + | iOS is not supported |
- | Go to the location where you installed | + | ==== How do I install and launch |
+ | |||
+ | Instructions can be found on the [[https:// | ||
+ | |||
+ | Further information can be found on the [[install|Installation | ||
+ | |||
+ | ==== How do I report a bug? ==== | ||
+ | |||
+ | Before reporting a bug, please read the rest of this page to see if anything fixes your problem. If that doesn' | ||
+ | |||
+ | ==== When I try to run the game on Windows, I get this error: "Fatal error: Failed to initialize IL2CPP" | ||
+ | |||
+ | If you are running the 64-bit version, try using the 32-bit version instead. If that still doesn' | ||
- | This will not reset your game progress. Your save data is stored in a different location | + | ==== When I try to run the game on macOS, I get this error: "macOS cannot verify the developer" |
- | ==== How do I find the Save Data and Error Logs? ==== | + | How do I run the game on macOS? |
- | === Windows === | + | - Double-click the .zip file to extract the app. |
+ | - Right-click on OhSoHero.app and click Open. | ||
+ | - A window will pop up saying "macOS cannot verify the developer" | ||
- | At your Desktop, press Windows+R on your keyboard to open the Run window. | + | Why is the developer not verified? |
- | Next, copy and paste the following line into the Open textbox | + | In order for macOS to verify the developer, the application needs to be registered with Apple' |
- | '' | + | ==== Where are the Error Logs and Save Data? ==== |
- | An Explorer window | + | [[error logs|🐸 Error Logs]] (The error logs for //Oh So Hero!// |
- | === Other Platforms === | + | [[save data|🐸 Save Data]] (The save data for //Oh So Hero!// will be in a different location for each operating system.) |
- | See the **Player** section of the [[https:// | + | ==== Why aren' |
- | ==== What are all of the Local Data locations? ==== | + | |
- | * Player Prefs | + | Teleporters work by telling the game "The player has been here". This is a small issue with using old save files, as that data hasn't be registered to the teleport update. Simply revisit the areas that don't appear on the list and that should allow you to teleport to and from them afterwards. |
- | * // | + | |
- | * Save Data | + | |
- | * %USERPROFILE%\AppData\LocalLow\Full Frontal Frog\Oh So Hero\**SaveData.es3** | + | |
- | * Error Logs | + | |
- | * %USERPROFILE%\AppData\LocalLow\Full Frontal Frog\Oh So Hero\**Player.log** | + | |
troubleshooting.txt · Last modified: 2023/12/28 05:02 by francis