troubleshooting
Differences
This shows you the differences between two versions of the page.
Both sides previous revisionPrevious revisionNext revision | Previous revisionNext revisionBoth sides next revision | ||
troubleshooting [2021/03/27 15:32] – old revision restored (2020/10/09 07:19) 62.210.139.231 | troubleshooting [2022/11/07 21:44] – Where are the Error Logs and Save Data? UPDATED francis | ||
---|---|---|---|
Line 1: | Line 1: | ||
====== Troubleshooting ====== | ====== Troubleshooting ====== | ||
- | ==== How do I report a bug? ==== | + | ==== Which version |
- | Before reporting a bug, please read the rest of this page to see if anything fixes your problem. If that doesn' | + | If you use Windows, download |
- | You can still use the #osh-bugs Discord channel for discussion and posting attachments, | + | Mac and Linux users should |
- | ==== When I try to run the game on Windows, I get this error: "Fatal error: Failed to initialize IL2CPP" | + | Android is not currently supported. We are looking into options that may allow us to build for Android in the future. |
- | If you are running the 64-bit version, try using the 32-bit version instead. If that still doesn' | + | iOS is not supported because Apple does not allow adult games. Sorry~ |
- | ==== When I try to run the game on macOS, I get this error: "macOS cannot verify the developer" | + | ==== How do I install and launch |
- | How do I run the game on macOS? | + | Instructions can be found on the [[https:// |
- | 1. Double-click | + | Further information can be found on the [[install|Installation |
- | 2. Right-click on OhSoHero.app | + | |
- | 3. A window will pop up saying "macOS cannot verify the developer" | + | |
- | Why is the developer not verified? | + | ==== How do I report a bug? ==== |
- | In order for macOS to verify the developer, the application needs to be registered with Apple's App Store. Unfortunately, Apple does not allow apps with adult content | + | Before reporting a bug, please read the rest of this page to see if anything fixes your problem. If that doesn't help, please send detailed information about your issue to us directly. If you're a patron, you may post in the **# |
- | ==== When I'm playing | + | ==== Where are the Error Logs and Save Data? ==== |
- | If you experience something like this: | + | Please read the **[[Error Logs]]** and **[[Save Data]]** pages. |
- | {{: | + | |
- | It is because | + | ==== When I try to run the game on Windows, I get this error: "Fatal error: Failed to initialize IL2CPP" |
- | Go to the location where you installed | + | If you are running |
- | This will not reset your game progress. Your save data is stored in a different location | + | ==== When I try to run the game on macOS, I get this error: "macOS cannot verify the developer" |
- | ==== How do I find the Save Data and Error Logs? ==== | + | How do I run the game on macOS? |
- | === Windows === | + | - Double-click the .zip file to extract the app. |
+ | - Right-click on OhSoHero.app and click Open. | ||
+ | - A window will pop up saying "macOS cannot verify the developer" | ||
- | At your Desktop, press Windows+R on your keyboard to open the Run window. | + | Why is the developer not verified? |
- | Next, copy and paste the following line into the Open textbox and click OK: | + | In order for macOS to verify the developer, the application needs to be registered with Apple's App Store. Unfortunately, |
- | + | ||
- | '' | + | |
- | + | ||
- | An Explorer window will appear to show you the contents. The files you will need are **Player.log** | + | |
- | + | ||
- | === macOS === | + | |
- | + | ||
- | Navigate | + | |
- | + | ||
- | '' | + | |
- | + | ||
- | You'll find **Player.log** and **Player-prev.log** here. | + | |
- | === Linux === | + | ==== I accidentally goofed my options or key bindings. What do? ==== |
- | Navigate to the following location: | + | On Windows, you can reset all of your options by running a simple command on the command line: |
- | '' | + | '' |
- | You'll find **Player.log** and **Player-prev.log** here. | + | This will not affect your save data or gallery data. |
- | === Other Platforms === | + | Alternatively, |
+ | [[https:// | ||
- | See the **Player** section of the [[https:// | + | ==== Why aren' |
- | ==== What are all of the Local Data locations? ==== | + | |
- | * Player Prefs | + | Teleporters work by telling the game "The player has been here". This is a small issue with using old save files, as that data hasn't be registered to the teleport update. Simply revisit the areas that don't appear on the list and that should allow you to teleport to and from them afterwards. |
- | * // | + | |
- | * Save Data | + | |
- | * %USERPROFILE%\AppData\LocalLow\Full Frontal Frog\Oh So Hero\**SaveData.es3** | + | |
- | * Error Logs | + | |
- | * %USERPROFILE%\AppData\LocalLow\Full Frontal Frog\Oh So Hero\**Player.log** | + | |
troubleshooting.txt · Last modified: 2023/12/28 05:02 by francis