Differences

This shows you the differences between two versions of the page.

--- faq [2026/06/22 22:07] – Updated FAQ braixenfan
+++ faq [2026/09/27 12:14] (current) – Discord fixes francis
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 Before reporting a bug, please visit the [[troubleshooting]] page first in case it’s a known error that we can already help you with. If you can’t fix it with the help of that page, you can tell us about the bug through these channels:
-. Report the bug directly on our [[https://github.com/FullFrontalFrog/OhSoHeroTracker/issues|Oh So Hero! public issue tracker on GitHub]].
+. Submit a report to our [[https://forms.gle/VqdFihNFSNbT2A2H6|Bug report form]].
-. If you're on the Discord server, you may post in the **#osh-bugs** channel on the Full Frontal Frog Discord server.
+. Report the bug directly on our [[https://github.com/FullFrontalFrog/OhSoHeroTracker/issues|Oh So Hero! public issue tracker on GitHub]].
-. Send us a message on our social media pages, support platforms like [[https://www.patreon.com/FullFrontalFrog|Patreon]] and [[https://subscribestar.adult/FullFrontalFrog|SubscribeStar]], or send a message to our [[https://ff-f.co/magoloric/|Community Manager]] directly.
+. If you're on the Discord server, you may post in the **#osh-bugs** channel on the Full Frontal Frog Discord server.
+. Send us a message on our social media pages, support platforms like [[https://www.patreon.com/FullFrontalFrog|Patreon]] and [[https://subscribestar.adult/FullFrontalFrog|SubscribeStar]], or send a message to our [[https://ff-f.co/magoloric/|Community Manager]] directly.
 Whichever option you choose, please provide detailed information about your issue. If you provide an [[error_logs|Error log]] related to your issue, it’ll be easier to help you and get the bug resolved.
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 Once inside, don’t forget to check the #🌈readme channel for useful links to get your supporter rewards and know your way around the server!
+=== How to access Discord server via Patreon ===
+You must have Discord connected to your Patreon account:
+[[https://www.patreon.com/settings/apps/discord]]
+Tap this link to go to the Connected apps page in your profile settings and then tap the Connect link next to Discord. (You can also find this page in Settings > More > Connected apps.) When you are connected and pledge to Full Frontal Frog, you will automatically be invited into our Discord server.
+If you experience problems, please return to the Connected apps page, disconnect Discord, and then reconnect. Afterwards, if you are still not invited into our Discord server, send us a private message here on Patreon so we can help.
+=== How to access Discord server via SubscribeStar ===
+[[https://www.subscribestar.com/discord-integration]]
 ==== As a supporter, do I get a key for the game? ====